Insurance & Fees

Most of our clinicians are credentialed with Aetna, BlueCross BlueShield, Cigna, Optum/United and Medcost. We will verify your mental health therapy benefits before your first appointment and communicate any out-of-pocket expenses.

We are not in network with Medicaid and Medicare plans.

We do not bill insurance for marriage therapy and our private pay rate is $150/ session.

Our private pay fees are $150 for the initial intake and $125 for follow up sessions.

No. Carolina Counseling does not bill insurance for marriage, couples or family counseling; these services are private pay. Marriage and couples counseling is a flat private pay rate of $150 per session. Family counseling is $150 per session, the same as marriage and couples counseling. Every other service, including individual counseling, can be billed to the insurance plans we are credentialed with.

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services. You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees. Make sure your health care provider gives you a Good Faith Estimate In writing at least 1 business day before your medical service or item. You can also ask your healthcare provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises.